Hatchr Support

Hatchr turns your habits into a pet-collecting game: finish habits, earn pellets, feed your pixel animals and hatch new ones. Need a hand? Email support@hatchrapp.com and we'll get back to you.

Will I lose my animals on a new phone?

No. If you're signed in to iCloud, Hatchr saves your game there. On a new phone, install Hatchr and choose Continue when it finds your saved game.

How do I restore Hatchr Plus?

Open the Store, tap Hatchr Plus, then Restore purchases. Plus follows your Apple Account.

How does photo proof work?

Tap a habit and take a quick photo of yourself doing it. Our server checks it once with an AI model and never stores it.

How do I turn off Phone Lock?

Settings → Phone Lock → turn it off. Locked apps unlock as soon as you finish the habit with a photo.

How do I cancel Hatchr Plus?

In iPhone Settings → your name → Subscriptions → Hatchr Plus.

Privacy

See our privacy policy.

Other ways to reach us

Just saying hi: hello@hatchrapp.com. Press and creators: press@hatchrapp.com. TestFlight testers: beta@hatchrapp.com.

Hatchr is made by Lawlor Solutions, LLC.